Communique8 LLC United States

Communique8 is a leading provider of proven, high-quality Internet telephony products, services and infrastructure for service providers worldwide.

Communique8 is a leading provider of proven, high-quality Internet telephony products, services and infrastructure for service providers worldwide.Our private-label VoIP products include PC-to-phone, phone-to-phone, and broadband phone solutions, while our robust back-office suite includes billing, operations management, marketing support, and network management.All of these elements can be provided to our customers under our turnkey Hosted Communications Solution.In addition, we have partnered with industry leaders such as Microsoft Corporation and Cisco Systems, to ensure our customers realize the full potential of these offerings.Communique8 services are provided either directly or through partners. Recognized as one of the best company to bridge the Internet with the public switched telephone network,Communique8 currently routes millions of minutes monthly over data networks, saving consumers and businesses up to 90% off traditional long distance rates.

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General office

Communique8 LLC
625 Barksdale Rd., Suit 113
Newark
DE ,19711
United States

Phone: +1-302-261 7350
Site: http://www.communique8.com
  • International VoIP Wholesale Provider
  • Internet Telephony Service Provider
  • Internet VoIP and Video Conferencing Service Provider
  • Voip Termination ISP
  • Voip consulting
  • Hardware
  • Phone To Phone
  • Phone To PC
  • Fax To Fax
  • Gatekeepering
  • PC to Phone
  • IP devices
  • Voice and Video Conferencing
  • Termination
  • Call Relay VoIP Solutions
  • H.323 VoIP Gateway
  • Call Routing VoIP Solutions
  • Partnering for Origination and Termination
  • System Integration
  • Consultancy Services
  • Installation and Support Services
  • SIP VoIP Gateway
  • Cisco Systems
  • Clarent
  • Quintum
  • Lucent
  • VoiceMaster

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Silent MonitoringFeature is useful for managers or senior agents of call centers. It allows monitoring phone calls between agents and clients. Silent monitoring is usually used for educating purposes, but on continuous basis in order to ensure the quality of service provided to clients and to improve productivity. At the same time, before the connection with the agent, the caller has to be informed that the conversation will be monitored with the purpose of improving service. The agents however are not aware of the fact that they are being monitored.

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